Case Studies

Our case studies capture a glimpse of how our vast experience has delivered real interactions and measurable results.

  • Luxury Auto Brand Drives Customers to the Dealership Network for Service

    Luxury Auto Brand Drives Customers to the Dealership Network for Service

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  • Realtors Achieve Flawless Delivery on Personalized Direct Mail Programs

    Realtors Achieve Flawless Delivery on Personalized Direct Mail Programs

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  • a-smarter-customer-experience-for-a-leading-entertainment-provider

    a-smarter-customer-experience-for-a-leading-entertainment-provider

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  • College Improves Student Support Experience In Over 400,000 Inquiries Per Year

    College Improves Student Support Experience In Over 400,000 Inquiries Per Year

    Enrollment continues to increase at this five-campus community college, and so has the need for student support services.

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  • 400-Store Retail Chain Cuts Costs and Drives Sales with Mail Optimization plus Data Solution

    400-Store Retail Chain Cuts Costs and Drives Sales with Mail Optimization plus Data Solution

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  • On-time Mail Delivery Gets Shoppers Into Stores for Crafting Retailer

    On-time Mail Delivery Gets Shoppers Into Stores for Crafting Retailer

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  • Tech Company Mines Unstructured Data to Drive New Business

    Tech Company Mines Unstructured Data to Drive New Business

    A major technology company was interested in recognizing and capturing business change indicators related to their offerings. However, they lacked the tools to mine and extract the data from the web.

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  • Better Data Hygiene Saves Money, Drives Sample Program Performance

    Better Data Hygiene Saves Money, Drives Sample Program Performance

    This consumer packaged goods brand in the skincare industry was losing money and opportunities because of incorrect or bad mailing addresses stored in their data files.

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  • Pet Care Company Improves Data Hygiene With Global DataView

    Pet Care Company Improves Data Hygiene With Global DataView

    A pet care company, shipping a high volume of samples, uncovered that their existing data files contained abnormally high address problems—causing the company to lose both money and product.

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  • Consumer Electronics Product Launch Succeeds with Expert Fulfillment

    Consumer Electronics Product Launch Succeeds with Expert Fulfillment

    Harte Hanks supported this consumer electronics product launch with printing and quick fulfillment services of customized sales kits shipped nationwide.

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  • Global Pharmaceutical Brand Improves Patient Outcomes with Personalized, Multichannel Experience

    Global Pharmaceutical Brand Improves Patient Outcomes with Personalized, Multichannel Experience

    This pharmaceutical brand sought to provide a personalized, human-based approach to support that could scale to a global level in order to improve patients’ personal outcomes and lives.

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  • Three Brands See Success with Marketing Automation Services

    Three Brands See Success with Marketing Automation Services

    Check out three examples of how we were able to help these B2B clients improve their marketing automation processes, streamline campaign development, increase speed to market, and more.

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  • Regional Bank Cashes in on Contextual, Human Marketing

    Regional Bank Cashes in on Contextual, Human Marketing

    To attract new customers and improve loyalty, this regional bank needed a strategy that centered on the customer, that integrated all key channels and that leveraged smart personalization.

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  • Global Semiconductor Manufacturer Saves Big with Print-on-Demand

    Global Semiconductor Manufacturer Saves Big with Print-on-Demand

    The challenge for this manufacturer was to cost-effectively produce the company’s technical documentation and distribute it to representatives and customers around the world. Enter Print-on-Demand.

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  • Payment Processing Company Tests Digital Marketing in New Market

    Payment Processing Company Tests Digital Marketing in New Market

    See how this payment processing company was able to quickly optimize marketing efforts across digital channels while entering a new market.

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  • Global Tech Brand Increases Efficiency & Productivity with Marketing Operations Services

    Global Tech Brand Increases Efficiency & Productivity with Marketing Operations Services

    With a global management structure overseeing the brand’s regional teams, this technology company was able to improve marketing efficiency and productivity, reducing costs.

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  • Technology Company Optimizes Onboarding for 10K Customers/Day with Customer Engagement Hub

    Technology Company Optimizes Onboarding for 10K Customers/Day with Customer Engagement Hub

    By implementing the Customer Engagement Hub, this technology company sought to connect data and systems to deliver successful onboarding at scale.

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  • Bank of America Becomes “Powerfully Personal” with Dedicated Direct and Email Marketing Partner

    Bank of America Becomes “Powerfully Personal” with Dedicated Direct and Email Marketing Partner

    With one dedicated agency focused on its client communications in digital and direct programs, Bank of America has been able to deliver consistent improvements in campaign results.

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  • Technology Giant Increases New Buyers by 289% with Social Intelligence

    Technology Giant Increases New Buyers by 289% with Social Intelligence

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  • International Oil and Gas Co. Benefits from End-to-End Fulfillment Solution

    International Oil and Gas Co. Benefits from End-to-End Fulfillment Solution

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