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Customer Service Myth #4: I Can Only Outsource Simple Processes
Customer Service Myth #4: I Can Only Outsource Simple Processes

Work with an outsourcing partner with broad coverage types and deep industry expertise, who will utilize ex...

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It's Time To Talk About The Current and Future State of Retail
It's Time To Talk About The Current and Future State of Retail

Kim Whitler and Frank Grillo discuss how retail needs to focus on the customer, the many possible futures o...

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