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The Most Important Contact Center Trends for 2018
The Most Important Contact Center Trends for 2018

There are a number of changing trends as the role of contact center continually changes. However, a through...

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Are You Ready for Account-Based Marketing? 5 Key Ingredients
Are You Ready for Account-Based Marketing? 5 Key Ingredients

Account-based marketing, or ABM, involves deep insights employed to inform and tailor precise messaging for...

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