“Risking the Brand: When Companies Value Profits Before People” – Philip Kotler and Christian Sarkar

April 29, 2018 Christian Sarkar

The Reputation Institute publishes an annual study of corporate reputation in America, and now, in 2018, the US RepTrak 100 reveals an average three-point decline in company reputation. This is the most significant downward trend since 2008, made even more startling because each point corresponds to $1 billion in market capitalization. All reputation dimension scores are […]

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Customer Culture: An Interview with John Stanhope, Chairman of Australia Post
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“Intelligent Retail: The Rise of Frictionless Commerce” – Jamshed Dubash
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